Uninstall and reinstall Rankvia for Shopify

Uninstalling Rankvia ends the active Shopify app installation and its authorization for that store. Shopify-published content is separate from the app connection. Rankvia-side data follows the privacy and account controls described below.

If you reinstall Rankvia later, use the same Shopify store and existing Rankvia account where possible, then verify the store, website, subscription, and publishing context. Shopify notes that an app’s previous settings or data might not be restored after reinstallation.

After uninstalling	What happens
Shopify app connection	The app installation ends, Shopify revokes its access token, and Shopify actions are no longer available through that installation.
Publishing to Shopify	New Shopify publishing and blog discovery stop until the app is reinstalled and authorized again.
Articles and drafts already in Shopify	Uninstalling removes app access; it does not itself delete articles or drafts in Shopify. Check their current state in the store.
Rankvia account and work	Uninstalling the Shopify app is separate from deleting Rankvia account data. See the Privacy Policy and available account controls for retention and deletion.
Subscription	For a Shopify-managed app subscription, uninstalling stops future recurring charges; a current-cycle or already-generated pending charge might remain. Check Shopify for the status and charges.
Reinstalling	Reinstall and authorize the app, then verify the store and website association. Previous app settings or data might not be restored.

What happens when you uninstall Rankvia

Rankvia installedShopify app uninstalledShopify connection endsShopify actions stop

When an app is uninstalled, Shopify revokes its access token. Rankvia can no longer use that installation for supported Shopify actions such as publishing and blog discovery until the app is installed and authorized again.

Publishing to Shopify stops

New content

New Shopify publishing actions cannot continue until the Shopify connection is restored.

Content already in Shopify

Articles already created in Shopify remain in the store after Rankvia is uninstalled. This includes live articles, drafts, their existing images, and their Shopify URLs. Rankvia does not remove those Shopify resources during an uninstall.

What happens to Shopify drafts?

A Shopify draft already exists in Shopify. Uninstalling Rankvia does not turn it back into a Rankvia-only article. Sent to Shopify as draft does not mean not sent to Shopify.

What happens to your Shopify-managed Rankvia subscription

Shopify app access and billing are separate. For a Shopify-managed app subscription, Shopify says uninstalling stops future recurring charges, but a charge for the current billing cycle or an already-generated pending charge might remain. Uninstalling does not choose a new billing provider or create a direct subscription. Check the subscription state, any charges, and effective date in Shopify; confirm current Rankvia access before reinstalling or purchasing another plan. If any charge is billed outside Shopify, contact Rankvia to manage it separately.

Learn about Shopify plans and billing

Canceling the subscription and uninstalling the app are different

Cancel subscription

Changes the subscription and billing lifecycle for the store.

Uninstall app

Removes the active Shopify app relationship and future Shopify publishing access.

If your goal is only to change or stop your Rankvia plan, review the plan and billing controls rather than treating uninstall as the default billing action.

What happens to your Rankvia work

Uninstalling the Shopify app is not the same as deleting your Rankvia account or requesting deletion of Rankvia-side data. Website analysis, Business Profile information, Content Calendar, Page Plans, and generated content are handled under Rankvia's Privacy Policy and available account controls. Do not assume that uninstalling either deletes or preserves all Rankvia data.

Before reinstalling

Shopify notes that an app's previous settings or data might not be restored after reinstallation. Verify the Rankvia account, website, and store association after reconnecting.

Publication history

After reinstalling, check the Rankvia publication state and the corresponding Shopify article or draft. Do not assume prior publication history or settings were restored.

Read the Privacy Policy

Reinstall Rankvia for the same Shopify store

Reinstall RankviaOpen same storeUse existing accountReconnect websiteVerify plan & publishing

When possible, recover the existing Shopify store-to-Rankvia website relationship rather than starting a new Rankvia website for the same store.

Don't create a duplicate Rankvia website. If Rankvia already has a website for this Shopify store, first confirm whether it recognizes the existing account and website before creating another copy.

What to verify after reinstalling

Store and website

Confirm the same Shopify store, the intended Rankvia website, and an active Shopify connection.

Plan and billing provider

Check the current plan, any upcoming plan, cancellation state, and whether Shopify is still expected to manage billing.

Publishing destination

Check that the intended Shopify blog is available. If a prior default blog no longer exists, choose a valid blog before the next article.

Existing publications

Before republishing older content, check Shopify and the Rankvia publication state to avoid creating an unwanted duplicate.

If you install Rankvia on a different Shopify store

A different Shopify store is a different store context. It should not automatically reuse the first store's website, publishing destination, or subscription. Confirm the intended Rankvia website and billing state for each store before proceeding.

Restore Shopify publishing after reinstalling

Before Shopify publishing resumes, confirm the current installation is active, the correct Rankvia website is associated, the intended Shopify blog is available, and the current draft/live and automatic-publishing settings are correct for the reconnected store.

Learn how Shopify publishing works

Need help after uninstalling or reinstalling?

Contact support with the Shopify store domain, Rankvia website domain, connection state, current and upcoming plan if relevant, whether the app was reinstalled, and a screenshot of the visible state. Do not send passwords, access tokens, payment-card details, or other credentials.

Contact Rankvia support

Still need help?

Contact Rankvia support if the same store and account do not restore the expected website, connection, or subscription context.

Contact support →